Effective Date: 01 April 2026

Welcome to Alemai (“we”, “our”, “us”). By accessing or using our website (alemai.org), you agree to comply with and be bound by the following Terms and Conditions.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a legal guardian. These terms apply to all users, visitors, and customers.

2. Services Offered

Alemai provides:

• Event ticket booking services
• Exhibition and stall booking services
• Related event management services

3. Ticket Booking Terms

Tickets once purchased are non-transferable unless explicitly stated.
Entry is allowed only with valid confirmation (email/SMS/QR code).
The organizer reserves the right to deny entry in case of invalid or duplicate tickets.
Event schedules are subject to change.

4. Stall Booking Terms

Stall bookings are confirmed only after successful payment.
Stall allocation will be done based on availability and organizer discretion.
The customer agrees to use the stall only for lawful business activities.
Any damage to property will be chargeable to the stall holder.

5. Pricing & Payments

All prices are listed in INR (₹) unless otherwise specified.
Payments must be made through approved payment gateways available on the website.
Alemai is not responsible for any payment failure due to technical issues from third-party payment providers.

6. Cancellation & Refund Policy

Tickets once booked are generally non-refundable, unless the event is cancelled by the organizer.
Stall booking cancellations may be subject to charges depending on the timing of cancellation.
Refunds, if applicable, will be processed within 7–10 business days.

7. User Responsibilities

Users agree:

• Not to misuse the website
• Not to engage in fraudulent transactions
• To provide accurate and complete information during booking

8. Intellectual Property

All content on this website including logos, text, graphics, and images is the property of Alemai and is protected by applicable intellectual property laws.

9. Limitation of Liability

Alemai shall not be held liable for:

• Any indirect or consequential damages
• Event cancellations due to unforeseen circumstances (force majeure)
• Losses arising from misuse of the website

10. Privacy

Your use of the website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.

13. Contact Information

For any queries regarding these Terms, you can contact us at:

Email: info@alemai.org

By using our website, you agree to these Terms and Conditions.